Organizations that Value Diversity Need Linguistic Competence

Perhaps you have already heard the term "Cultural Competence," but are you familiar with the organizational concept of "Linguistic Competence?" The National Center for Cultural Competence (NCCC) at Georgetown University describes Linguistic Competence as, "The capacity of an organization and its personnel to communicate effectively, and c...

Reviving Critical Thinking: What is it?

Which answer would you select from this Audience Poll? This poll was used as part of our latest soft skills webinar which was focused on "Critical Thinking." The correct response is C, "Objectively analyzing information to determine credibility." But the majority attending the webinar chose response B, a description of problem sol...

Team Challenge: Amplification

You may be familiar with the news story that circulated last September describing how the women on President Obama’s White House staff used “amplification” to make sure their opinions and ideas were heard. According to the Washington Post, "once a woman in the room made a key point, othe...

Are Millennials Rejecting Professionalism or Careerism?

In today's business climate, it’s surely difficult for a less experienced generation to distinguish between the goals of professionalism and careerism. Descriptions of professionalism are primarily focused on an individual’s business conduct and ethics. Merriam-Webster defines professiona...

The Quest to De-Stress at Work

A large portion of self-management skills are dedicated to avoiding or dealing with workplace stress. Time management is an obvious starting point. But it's important to recognize that a large part of stress is in your mind. Ah… So how do you feel about that statement? What is your emotional response when someone tells you that what you...

Listening and “Digital Natives”

According to Marc Prensky, the author of Teaching Digital Natives, people born and raised during the digital age (people under the age of 30) are “digital natives.”  That means that the majority of people running organizations today are “digital immigrants.” And, don’t kid yourself, there is more than your average communica...

Does Your Organization Unknowingly Punish Good Interpersonal Skills?

Interpersonal skills are primarily behavioral skills, such as punctuality, completing tasks as promised, polite manners, and doing required preparation, and are the types of behaviors that make people easy to work with. Every employer and every educational institution wants to encourage good interpersonal skills, but sometimes, they unknowingly...

Do students think they’re career ready?

The long-held suspicion that there is a misalignment of student beliefs and employer expectations regarding the current skills gap crisis was empirically confirmed recently when the Association of American Colleges and Universities (AACU) released certain survey data that included responses from 400 business executives and 613 college students...