Employee and Customer Surveys

By using third party, confidential surveys to identify a person’s level of satisfaction and specific likes and dislikes, you can quickly uncover areas for potential improvement. Taking action based on feedback received from individuals whose opinions impact your bottom line can boost employee and customer retention and satisfaction, ultimately benefitting your bottom line.

Employee surveys provide a comprehensive approach to determining and understanding employee opinions and perceptions that can impact business performance and culture. Relied on by employers of all sizes, Wonderlic employee engagement surveys provide the feedback necessary to achieve continuous individual and organizational improvement.

Customer satisfaction surveys measure client satisfaction as it relates to a variety of experiences with your company. This feedback also provides focus for your organization as well as validation to support business decisions.

Survey Name

Administration Method

Survey Time

Number of Questions

Description

Wonderlic New Hire Survey

  • Online or Paper
  • Off site or on site

10 minutes

30-35

  • Used to understand and proactively address issues that impact employee turnover in the first 90 days of employment

Wonderlic Employee Opinion Survey

  • Online or Paper
  • Off site or on site

10 minutes

15-20

  • Helps employers to better understand the opinions and attitudes of current employees that effect their overall satisfaction and engagement

Wonderlic Loss Prevention Survey

  • Online or Paper
  • Off site or on site

10 minutes

25-35

  • Provides insight into employee integrity and ethical behavior
  • Pinpoints areas that can provide immediate risk mitigation and cost savings

Wonderlic 360° Review

  • Online
  • Off site or on site

Varies

Varies

  • Gathers feedback from an employee’s supervisors, peers, direct reports, vendors and customers
  • Identify strengths and improvement opportunities

Wonderlic Exit Interview

  • Online, Paper, Phone
  • Off site or on site

10 minutes

30-35

  • Used to better understand the opinions and attitudes of departing employees

Wonderlic Customer Satisfaction Survey

  • Online, Paper, Phone
  • Off site or on site

Varies

Varies

  • Measure client satisfaction as it relates to a variety of experiences with your company