Employee Retention

Candid feedback is invaluable when an organization wants to reduce employee turnover, increase client satisfaction, or strengthen its strategic and operational planning processes. A third-party survey provides a “safe” platform for communicating honest opinions. Wonderlic retention programs include independent surveys to help you gather the vital information you need to retain employees, improve overall job satisfaction, and increase organizational success.

Wonderlic Retention Programs help you:

• Assess employee satisfaction and morale.
• Discover the value that employees attach to different aspects of their job.
• Assess client satisfaction.
• Implement timely change.
• Link survey results to important business outcomes.
• Observe long-term trends.

Discovery

We work with you to review your existing employee retention processes, the reasons for the survey, the types of challenges you are facing, the critical areas or departments in your company and your plans for survey outputs.

Analysis/Design

We recommend appropriate solutions and build a customized survey based upon your input and our Job Satisfaction Model.

Implementation

Your survey is programmed for online, interactive telephone of fax form administration. We provide documentation for survey roll-out and guide you through survey administration.

Reporting/Analysis

Survey reports include response rate information, category analysis, item analysis, high/low rankings, department level analysis (if applicable) and any comments from survey respondents. We provide additional report interpretation, action planning recommendations and recommendations for additional research.

Success

Regular, periodic surveying can help you track the success of your initiatives and monitor trends in employee satisfaction to plan for continuous improvement.

Wonderlic Retention Programs ensure that you have a valuable, confidential channel for employee/client communication.