Description

Clerical tests are a valuable way to assess candidates for a variety of office jobs such as call center positions, customer service, telemarketing and administrative support. Our computer skills test will help verify an applicant’s familiarity with the software you use on a daily basis, as well as their general office and call center skills, to help ensure you are hiring the most qualified individual for the position.

This family of clerical tests measures a candidate’s proficiency, accuracy and response times in a realistic work environment by simulating a comprehensive range of common, computer-based tasks. The tests can also be used to measure an employee’s progress as they advance through their training.

The Wonderlic Interactive Skills Evaluation supports quicker and better-informed hiring decisions in today’s fast-paced market:

Software Skills
These help assess a candidate's working knowledge of Microsoft products.

Assessments include:

  • Microsoft Access
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Word
  • Internet Explorer

Office and Industry Skills
These help assess candidates on a variety of tasks in a real-world setting that simulates actual job responsibilities and measures accuracy as well as item response times.

Assessments include:

  • Data Entry
  • Call Center
  • Typing
  • Basic Computer Literacy
  • Light Industrial - Pick & Pack (Warehouse detail orientation)
  • Checking - Standard (Detail orientation)

Features

Online Administration, Scoring and Reporting

  • Remote or on-site from any computer with Internet connectivity 
  • Individual or group administration 
  • Results are available in minutes 

Easy-to-Understand Results Report

  • Question-by-question detail
  • Scores are shown by skill level and task type

Simple Candidate Record Management in Wonderlic Online

  • Sort and filter tools enable you to quickly rank, order and prioritize candidates based on score
  • Candidate progression through your hiring process can be easily tracked

Client Stories

“It allowed us to identify candidates with the skills to become salespeople.”